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If you are dissatisfied with an item purchased from our website you may return it to our Speedo South Africa office for a refund, replacement or exchange provided that the conditions of our Refund & Exchange policy have been satisfied.
For hygiene reasons, unsealed underwear items may not be returned unless the item is defective/damaged upon receipt of delivery.
We will gladly exchange or refund a product purchased from us, provided that it meets the below criteria:
A defect is a material imperfection in the manufacture of a product or any characteristic of a product, which makes the product less acceptable than one would reasonably be entitled to expect in the circumstances. Examples of this include poor stitching quality, incomplete items and poor quality fabric (not related to wear and tear or negligence).
The following are not regarded as defects:
Attention: Speedo Online Store Returns & Exchanges
17 Mahillion Road